Organizations which are still using Exchange 5.5 at this point are obviousy reluctant to move a mission-critical communication system, especially one that just works, to Exchange 2010.
That's because there is no direct Microsoft-supported upgrade path from Exchange 5.5 to Exchange Server 2007 or Exchange 2010. Organizations wishing to make the move from Exchange 5.5 to Exchange Server 2007 or 2010 must either perform an interim upgrade to Exchange Server 2003 (and then to 2007 if you want to finish on 2010) prior to upgrading to 2007 or must rely on a third-party utility to jump directly.
But don't feel bad. There is no direct upgrade path to Exchange Server 2007 from any version of Exchange Server! That's right. Because Exchange Server 2007 runs on 64-bit hardware and requires an x64 Edition of Windows Server to run, Microsoft does not support the actual upgrade of a server running Exchange. In fact, Microsoft is introducing two new terms to its Exchange upgrade policy: transition and migration.
Transition means upgrading an Exchange organization as a whole to Exchange Server 2007. To do this, you have to move the data from your existing servers to new servers running version 2007 or 2010. You basically add new 2007/2010 servers, join the existing organization, move the data and then, decommission your old servers.
Migration means moving from an existing organization to a brand new 2007 or 2010 organization. For this, you need to install new Exchange servers into a new, clean organization, then move mailboxes and data from the old organization to the new organization. Once the move is complete, you can then decommission the old servers and delete the old organization. Also see http://community.priasoft.com/blogs/exchange_migration_team_blog/archive/2010/05/20/using-a-dedicated-exchange-forest-resource-forest.aspx for why we think using a resource forest is a great option.
There is a lot to be said for both methods, though if you can use it, the transition method is simpler than the migration method if you are trying to use the native tools. The main advantage of the migration method is that you get the opportunity to completely revamp your Exchange organization. If there are aspects of the existing organization you don't like, then this might be the best method for you.
If you're at 5.5 today, then you can use either method, but you have to use an intervening step—a move to Exchange 2003 and then to Exchange 2007—especially if you choose to rely on the tools Microsoft provides. There are other choices though.
Tried and tested, the Priasoft Migration Suite for Exchange can help make upgrading from Exchange 5.5 to Exchange Server 2007 or directly to Exchange 2010 a snap. The Priasoft Migration Suite for Exchange (www.priasoft.com), can assist during every step of the upgrade process. In addition, it can assist with everything from pre-migration planning to migrating account information to Active Directory to client profile migration.
In fact, Priasoft Migration Suite is in its Sixth edition and has assisted organizations in migrating millions of mailboxes to date. This has helped them ensure that every step of the migration process is covered. In fact, this suite supports the ten-step migration process:
- It assists in the gathering of information in support of a migration business case.
- It supports new Exchange features and helps map out existing content to those features.
- It provides an inventory of existing Exchange organizations to display information on what needs to be migrated.
- It helps you redesign your Exchange structures to help improve service levels.
- It provides support for the creation of the new Exchange architecture.
- It provides test migration modes to let you make sure you have the steps down pat.
- It lets you move to the new organization in multiple steps, letting you manage the migration at your own pace.
- It gives you time to restructure how you will manage the new organization which helps provide training time for your administrators and technicians.
- It lets you notify users when the migration process is about to occur and after it has been completed to make sure they are completely aware of where you are and how it affects them.
- Once the migration is complete, it can provide ongoing support for potential future mergers and/or acquisitions.
Using a third-party tool is an excellent option today because of the fact that organizations running 5.5 must perform at least two migration steps to get from 5.5 to 2007 or 2010.